Privacy Notice

This notice is provided by Ormed Ortopedi (“Ormed”) as data controller under Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”). The Turkish version of this notice prevails.

1. Data controller

Ormed Ortopedi Siyavuspasa Mah. Sultan Selim Cad. Zumrut Sok. No:4, Bahcelievler, Istanbul, Turkey Email: info@ormedortopedi.com

2. Personal data we process

When you contact us through the website form, WhatsApp, phone or email, we may process:

• Identity: first and last name
• Contact: phone number, email address
• Request details: the topic you choose and the content of your message
• Security records: technical records such as the date and time of submission and IP address

Please do not share health data in the contact form. If processing your health data becomes necessary during our services, it is done with separate notice and in line with Article 6 of the KVKK.

3. Purposes

• Responding to your information and appointment requests
• Planning consultations and appointments
• Carrying out communication activities
• Maintaining information security and meeting legal obligations

4. Legal grounds and collection method

Your data is collected electronically through the website form, WhatsApp, phone and email. It is processed on the grounds set out in Article 5 of the KVKK: being directly related to the formation or performance of a contract, compliance with a legal obligation, our legitimate interests provided that your fundamental rights are not harmed, and your explicit consent where required.

5. Transfers

Your personal data may be shared, only as necessary for the purposes above, with our hosting, email and communication infrastructure providers, and with authorized public bodies upon request. Some infrastructure providers may host servers outside Turkey; any such transfer is made in line with Article 9 of the KVKK.

6. Retention

Your data is kept for as long as the purpose requires and for the periods required by law, after which it is deleted, destroyed or anonymized.

7. Your rights

Under Article 11 of the KVKK, you have the right to learn whether your data is processed, request information about it, learn the purpose of processing and whether it is used accordingly, know the third parties it is transferred to, request correction of incomplete or inaccurate data, request deletion or destruction where the conditions are met, request that these actions be notified to third parties, object to outcomes against you resulting from automated analysis, and claim compensation for damages caused by unlawful processing.

You can send requests to info@ormedortopedi.com or in writing to the address above. Requests are concluded within 30 days at the latest.